Shipping to Outside USA

When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. The amount of customs duty and VAT to be paid will be assessed at the point of entry of the destination country. These charges are typically due once the package arrives in the destination country.

This may result in the buyer having to pay additional charges which are not included in the total price displayed at checkout.

The customer(buyer) is responsible for paying the additional costs such as duties, taxes, and customs clearance fees if any. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. Please contact the shipping company in your area about the possible estimate of these charges. CocoaTown will be happy to provide information about the value of the equipment requested.

Certain countries may require documentation before the items are sent. If the necessary information is not provided by the customer, this may result in delays in the order. For UPS shipping, use the below link to find country or territory-specific facts and regulations that may affect your international shipment

Since the charges may vary from country to country, please contact your local customs broker/ tax office for further information. Alternatively, you should check with your local tax advisor for more information.

If your package is subject to customs fees, your package may be held at your local customs office. Contact your local customs office to find out your next steps.

Due to the varying charges for each country CocoaTown cannot predict which of these fees, if any, will be applied. For this reason, CocoaTown cannot be responsible for the collection or determination of any custom duties or VAT costs.