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About Us
Follow your passion, and success will follow you
OUR MISSION
CocoaTown designs, develops, manufactures, distributes/sells and services specialty machines for small-batch craft chocolate industry. The complete line of machines consists of Roaster, Cracker, Winnower and Melanger / Grindeur for making high quality, healthy dark chocolate from cocoa beans (Bean to Bar industry) for entry level and also for commercial level. These are specialty equipment and many of the equipment are custom designed and are not available anywhere else. We innovate our machines that are copied by other manufacturers. We have patents on two of our machines and waiting for patent on one more machine. We are trail blazers and we think out of the box for product designs and features.
OUR STORIES
We created the “bean to bar” market around the world, so anybody can start the business with less than $5000 investment for the equipment. We also educate and train our current and potential customers about the technology to make chocolate. Before we got into the market, people had to spend at least half a million dollars to start chocolate business.
The best part of being in this business is the happiness we get when we meet our customers who thank us for putting them in business. We have created chocopreneurs in more than 100 countries. In 2013, CocoaTown received Innovation in Fine Chocolate Products from FCIA (Fine Chocolate Industry Association).
OUR APPROACH
We make it easy to scale up the production from 500 gm test batches of chocolate liquor to manufacturing bulk quantities of 100 lbs or more in a batch. We provide the complete solution for chocolatemaker’s needs by customizing the equipment. Our strength is in supporting our products and our customers with warranty and service with our extensive inventory of spare parts. We ship these machines around the world.
OUR PHILOSOPHY
Our team members have over 100 years of collective experience in Product design, Information Technology, eCommerce, Customer Service, Accounting, and Management. We are all fun-loving, hard working individuals who are committed to our job and family. We strive for innovation and perfection. Our products and vendors often exceed our criteria, we are confident that our customers will be satisfied with our unique products and services also
I bought my first melangeur from Cocoatown in the summer of 2015 and experimented with it by producing a couple of batches of chocolate from raw beans. Although I had figured out the basic process, i felt the need to meet a professional to get a bearing of where my chocolate ranked amond artisinal chocolate makers. So i was thrilled to learn that CocoaTown was offering a Bean-to-bar workshops in October-2015 and signed up right away. And I sure was not disappointed.
At first i was was pleasantly surprised to see how far people had flown in for the workshop. I thought I was the one to fly the furthest (Boston) but there were people from all over the country and also from Sount America (Columbia and Argentina). The workshop had two instructors – Chloe Doutre Roussel and Maria Fernanda Di Giacobbe. Chloe is a world renowned expert in all things chocolate while Maria is a hand-on chocolatier from venezuela. Needless to say – I highly recommend this workshop.
Mrs. Andal Balu
Founder
CocoaTown
Founders