CocoaTown

I have had a great experience with CocoaTown and their melangers. I bought a couple over 15 years ago and decided to buy another this year 2025 and again had a great buying experience and customer service.

I love working with Andal, Jey and the entire Cocoatown team. It feels more like a family than a partnership. They value customer service as well as superior quality in everything they do. I would highly recommend them to anyone who would like to learn more about the industry.

We bought their eco line and have 2 Abi10 grinders that have served us in East Africa for about 3 years with minimal issues. We love that the equipment is modular and can be scaled with a little addition here or there and the customer care whenever we are in touch so far is commendable. We look forward to further our partnership as we grow. Thank you for the tweaks and new equipment lines added to the range.

I’m a private instructor. Cheap foam knuckles; hard dimples and real balls can punish hands. Attack Balls are the sweet spot. The ball holds the line at game speeds on the facility’s hack attack. My young hitters stop flinching, stay in the box for more and better quality reps, and groove a real swing path. Client results and happy parents are a win for me.

Cocoa Town has been a vendor for us since 2012 when we first discovered them and took the chance to grow our nut butter business using their equipment. In 2023 we still use the exact same equipment we bought from them over 11 years ago. It has withstood the test of time and in fact we are pretty surprised all our machines have held up so well for so long. Over the years they even have improved some of the existing components to better fit the grueling process these machines take on a daily basis. Andal and his staff have been great to work with if we have ever had a situation or a maintenance issue. They immediately found the solution and guided us through any problems. Food manufacturing equipment can be very expensive, risky, and specialized to grow your food business. We can honestly say Cocoatown’s equipment has been the single best piece investment we made for our food business.

We have a CocoTown that we bought from Seneca of Lonohana used 7 years ago, is over 15 year old machine, We use it everyday and makes great chocolate. We have another one that we bought from French Broad Chocolate and works great. We now have 8 total all bought used and they still perform great. We like the machines and the Cocoatown team has always been very helpful when we need help in maintaining the machines. I also appreciate their efforts in making chocolate making easier for makers in countries where cacao grows.
I personally prefer machines that are easier to use by people without the use of force or having to climb into a ladder or having to used protective gear around them; these grinders allow for people of all sizes and abilities to work comfortably around them.
Like all machines it all depends of the care and the knowledge you have in how to use it. Overall the machines are easy to install, run, maintain and reliable. I Highly recommend them.

Best customer Service We have received from Cocoa town. We bought the table top Melanger from cocoa town. The baffle was touching the base and making noise. So we contacted the company to troubleshoot. Customer care replied promptly and did ask us to set up a video call to resolve the issue. on video call Owner Mr. Bala himself came and shared all the possible solution and also shared the video of same later on. He asked us to try and let him know. He resolved our issue same day. Thank you so much Team Cocoa Town

I've attended various webinars presented by CocoaTown and highly recommend them! The CocoaTown webinars are very informative and directly useful for both new and experienced chocolate makers. I look forward to viewing new presentations in 2023!

We purchased 2 65lb Cocoa Town melangeurs in 2011 to start our bean to bar chocolate business. 11 years later and they are still working very well, all the main components are solid and have been built to last. Simple machines made from good quality parts that do the job well. Cocoa Town's service has also been great, and they are really nice people we see them often at the fairs eager to show off their latest machines. They were one of the first to develop these melangeurs for chocolate, and it's interesting to see how their product range has developed to include roasters and winnowers. I highly recommend working with Cocoa Town to start your bean to bar chocolate business. Ali Gower - Chocolate Tree, Scotland.