Support


At CocoaTown we have a fully equipped service facility to repair your chocolate processing machines. Your equipment will be repaired to original specifications by our factory-trained service engineers, and returned to you with a limited warranty. Additionally, we stock most commonly used spare parts for chocolate making equipment. Our experience in the industry enables us to answer most equipment related questions. Call us at +1-770-587-3000 for repairs or questions.

We offer a limited range of spare parts that can be installed by the customer.  However, for safety reasons, we do not offer electrical components or other parts that require opening the appliance base for customer purchase. These parts are stocked for repair at our facility by an authorized CocoaTown service technician only. For more information please call us at the number above, or email us at info[at]cocoatown.com